Privacy Policy | Hartstone Institute
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Privacy Policy

Effective August 1, 2026

Hartstone Institute LLC ("Hartstone Institute," "we," "us," or "our") operates hartstoneinstitute.com. This policy explains what information we collect, how we use it, how we share it, and the choices you have. It covers this website and the communications we send, including text messages.

1Information we collect

Information you provide

  • Name, email address, telephone or mobile number, organization, and role.
  • The content of any inquiry, request, or message you submit through a form on this site.

Consent records

  • A record of how and when you agreed to receive communications from us, including text messages, and the specific language you agreed to.

Communication records

  • Messages we send to you and receive from you, including replies to keywords such as STOP and HELP.

Technical information

  • IP address, browser and device type, referring page, and pages viewed, collected automatically when you visit the site.

2How we use information

  • To respond to inquiries and requests you submit to us.
  • To schedule, confirm, and follow up on briefings, meetings, and calls you have requested.
  • To send notifications relating to a request you have made.
  • To maintain records that demonstrate consent and compliance with applicable law.
  • To operate, secure, and improve this website.

We do not sell your personal information. We do not rent or lease it.

3Text messaging (SMS)

Consent

By providing your mobile number to Hartstone Institute and agreeing to the consent language shown at the point of collection, you are consenting to receive text messages from Hartstone Institute at that number. Consent is not a condition of purchase or of receiving any service from us.

What we send

Messages are limited to replies to inquiries you submitted, scheduling and confirmation messages, and notifications relating to a request you made. We do not send promotional or marketing text messages.

Message frequency

Message frequency varies.

Message and data rates

Message and data rates may apply. Any charges are billed by and payable to your mobile carrier.

How to opt out

Reply STOP to any message at any time to stop receiving text messages from us. You will receive one confirmation message and no further messages after that. You may opt back in at any time by contacting us or by submitting a new request through this site.

How to get help

Reply HELP to any message for assistance, or contact us at [email protected] or (561) 954-3065.

Mobile information sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

The full terms of the messaging program are set out in our SMS Terms and Conditions.

4How we share information

Service providers

We use telecommunications and messaging providers solely to deliver the messages you have requested, and other vendors solely to operate this website and our internal systems. These providers are bound by confidentiality obligations and may not use your information for their own purposes.

Legal and protective purposes

We may disclose information where required to comply with law, to respond to a lawful request, to enforce our terms, or to protect the rights, safety, and property of Hartstone Institute or others.

Business transfers

If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction, subject to this policy.

We do not share mobile numbers or text messaging consent data with third parties or affiliates for marketing or promotional purposes under any circumstance.

5Cookies and analytics

This site may use cookies and similar technologies to keep the site functioning, remember preferences, and measure how the site is used. You can control cookies through your browser settings. Disabling cookies may affect how parts of the site work.

6Security

We use administrative, technical, and physical safeguards designed to protect the information we hold, and we limit access to those who need it to do their work. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7Retention

We keep your mobile number and consent records for as long as you remain opted in, and afterward only for as long as needed to demonstrate compliance with applicable law. Other information is kept for as long as needed for the purposes described in this policy.

8Your choices and rights

  • Text messages. Reply STOP to any message to opt out.
  • Email. Use the unsubscribe link in any email, or contact us directly.
  • Access, correction, and deletion. Contact us using the details below to request a copy of the information we hold about you, to correct it, or to ask us to delete it.

Depending on where you live, you may have additional rights under applicable privacy law. We will respond to verified requests within the time frames those laws require, and we will not discriminate against you for exercising them.

9Children

This site is not directed to children, and we do not knowingly collect personal information from anyone under 16. Our text messaging program is available only to individuals 18 or older. If you believe a child has provided us with information, contact us and we will delete it.

10Links to other sites

This site may link to sites we do not operate. We are not responsible for their content or their privacy practices, and we encourage you to read their policies.

11Changes to this policy

We may update this policy. When we do, we will revise the effective date at the top of this page. Material changes to how we handle text messaging consent will be communicated to program participants.

12Contact us

Hartstone Institute LLC

Mailing address:
6586 W. Atlantic Ave. Suite 4845
Delray Beach, FL 33446

[email protected]

(561) 954-3065

hartstoneinstitute.com